Global Mobility
Physiotherapy Centre

Privacy Policy

Introduction

Purpose

At Global Mobility Physiotherapy Centre (https://www.global-physiocentre.com/), we value your privacy. To put that into practice, we take reasonable steps toward protecting your privacy and managing your information.

This Privacy Policy describes the information we collect, where it comes from, how it’s used, and how it is stored.

This Privacy Policy also includes information to help you understand how the choices you have can change the collection and usage of certain information and how you can contact us with questions or concerns.

By using this Website, contacting us, or providing any personal information, you signify your consent to this Privacy Policy, agree to comply with its terms, and consent to our collection and usage of your personal information as described in this Privacy Policy.

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Scope

This Privacy Policy at https://www.global-physiocentre.com/ applies only to our website at https://www.global-physiocentre.com/ (the “Website”) and to visitors and users of our Website. It does not apply to any information we collect through channels, online or offline, other than this Website, such as phone, email, or mail operations concerning our operations, products, or services, as well as non-Website marketing contacts with you.

For your convenience, this Website may contain links to other websites. This Privacy Policy does not apply to any third-party website or service, and you should review the privacy policies of those sites before using them because other websites may not treat information collected online in the same manner as we do. Those privacy policies may include information about how to view, edit, download, or remove information or how to opt-out of certain practices. We are not responsible for the privacy practices, advertising, products, or content of those websites.

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Updates and Changes

If we decide to change our Privacy Policy, we will post those changes on this page at https://www.global-physiocentre.com/.

If you are concerned about how your personal information is used, please visit our Website often for this and other important announcements and updates.

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Problems/Questions

If you have questions or concerns about our Privacy Policy, you may contact us at dr.muhammed@global-physiocentre.com or https://www.global-physiocentre.com/contact.

What Information We Collect

This section includes a general description of the type of information we may collect about you. Those who wish to communicate with us but do not wish to provide personally identifiable information through the Website may contact us through the address or phone numbers provided on our Website, or through our online chat function.

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Information you provide to us

We collect some information that you provide directly to us through this Website.

We collect contact information you provide, including:

• Name

• Phone Numbers

• Email Address

• Other contact information

We collect this information with your consent, to perform any contract you may have with us, and in service of our legitimate business interests.

We collect financial information you provide, including:

• Credit/Debit Card Information

• Bank Account Information

• Company EIN or Personal SSN

• Payment company

• Other financial information

We collect this information with your consent, to perform any contract you may have with us, and in service of our legitimate business interests.

We collect other information you provide, including:

• Contact information for third parties

• Information about the User's organization or contacts

• Content of feedback, support, reviews

• Phone, chats, or emails

• Posts by Users

• Other information

We collect this information with your consent, to perform any contract you may have with us, and in service of our legitimate business interests.

We collect other information that may identify you that you provide, including:

• Usernames

• Passwords

• Roles

• Social media profiles

• Date of birth

• Picture or video of user

• Recording of user voice

• Other authentication or identification data

• Other identifying information

We collect this information with your consent, to perform any contract you may have with us, and in service of our legitimate business interests.

We collect information about your usage of the Website that you provide, including:

• Contact preferences

• Location

• Other usage information

We collect this information with your consent, to perform any contract you may have with us, and in service of our legitimate business interests.

Some of the information you provide to us is “sensitive,” beyond normal contact information. We collect some sensitive information you provide, including:

• Biometric information

• Gender

• Health information

• Marital status

• Other sensitive information

We treat sensitive information as may be required by applicable law.

We collect this information with your consent, to perform any contract you may have with us, and in service of our legitimate business interests.

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Information we collect about you

Even if you do not submit personal information through the Website, we gather navigational information about where visitors go on the Website and information about the technical efficiencies of our Website and services (such as time to connect to the Website or time to download pages). This information allows us to see which areas of our Website are most visited and helps us better understand the user experience. This data helps us improve the quality of the Website by recognizing and delivering more of the features, areas, and services our visitors prefer.

In this process of gathering information, we may collect personally identifiable and non-personally identifiable information (such as domain type, browser type and version, service provider and IP address, referring/exit pages, operating system, date/time stamp, and click-stream data). We collect this information to perform any contract you may have with us, and in service of our legitimate business interests.

We may also create and use electronic records to compile statistics about how our visitors collectively interact with our Website by collecting, aggregating, and using information from or about you such as data about the type of browser and operating system used, which web pages you view, the time and duration or your visits to our Website, the search queries you use on this Website, whether you clicked on any items or links on the Website, whether you have clicked on any links in any emails sent from us or third parties on our behalf, whether you have chosen to opt-out of certain services or information sharing, and whether you have viewed or ordered certain products or services, to improve our products and services. We collect this information to perform any contract you may have with us and in service of our legitimate business interests.

We may obtain information about you from outside sources. For example, we may obtain commercially available information about you from third parties, such as credit information to prevent fraud, or purchase email lists from third parties for advertising and marketing purposes. We collect this information to perform any contract you may have with us and in service of our legitimate business interests.

If you access the Website using a device, we may collect the following device data:

• Device Type

• Operating System

• Unique device identifiers

• Device settings

• Geo-location data

• IP addresses

• Browser type

• Browser ID

• Clickstream data

• User workflow progress

• Other (text field)

We collect this information to perform any contract you may have with us and in service of our legitimate business interests.

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Cookies

The Website uses a common browser feature known as a cookie, which assigns a unique identification to your computer browser and session. Cookies are typically stored on your computer’s hard drive and are used to help maintain an expected user experience by tracking clicks as you go through the pages within our Website and informing the Website that each of your clicks comes from you individually when needed. We may also use cookies to tell us whether you have previously visited the Website. We may also use cookies that can be set by third parties with whom we have entered into agreements that may enable us to obtain analytic information about the use of our Website.

These third-party providers may also place cookies onto your computer. Those third-party cookies may enable us to obtain aggregate demographic information and user statistics about you and your preferences from these third-party sources as well as our information we have about you.

We collect this information with your consent in many cases, to perform any contract you may have with us, and in service of our legitimate business interests.

We may use any of these kinds of cookies:

• Essential cookies - used for logins and account management

• Performance cookies - used for analytics, including visitor tracking

• Functionality cookies - used for preferences (time zone and language) and enhanced content

• Targeting/advertising cookies - used by content partners or banner networks

You can choose to disable cookies through your individual browser options. There are browser settings that will set it not to accept cookies or to notify you if a cookie is sent so you can decide to accept it. There are other browser settings to remove cookies previously set. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Features on the Website may not work correctly if you disable all cookies.

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Web Beacons

You use web beacons, pixel tags, or clear GIFs to help track and understand user behavior.

We also may use different kinds of web beacons (sometimes called pixel tags or clear GIFs) or similar technologies on our Website or in our emails to you. These small files, usually invisible to you, are loaded when you interact with a web page or open an email. We use these files to analyze user behavior and the performance of our web pages and email communications. Some of these web beacons are set up for us by third parties who collect and analyze this information on our behalf. Each of these companies has its own privacy policy governing their use of visitor data.

We collect this information in service of our legitimate business interests.

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Surveys and promotions

When we conduct surveys or other promotions, we often request information from users. Users can decide whether or not to participate in any of these activities and to disclose or not disclose any requested information accordingly.

We may ask for information to help us understand you as a user, such as contact information, and all of our users, such as demographic information. We use this information to provide better services and options to you and to all our users.

We also use the information you provide to run our surveys and promotions. The information we collect may be used in additional ways, such as being shared with the sponsors or administrators of the survey or promotion.

We collect this information with your consent, to perform any contract you may have with us, and in service of our legitimate business interests.

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Widgets

A widget is a small application that is embedded in a webpage. Widgets are usually dynamic, not static: they can provide information updates to a webpage, or users can interact with them. Appointment calendars and chat tools are common examples. Most widgets come from third party companies that provide those services to us. The widgets may share data with their provider as well as with us.

We collect this information with your consent and in service of our legitimate business interests.

We may use Drift, which is a chat tool that operates on our Website. Drift also provides analytics that help us to operate and improve the Website and our business.

Drift’s services are governed by Drift’s terms of use, https://www.drift.com/terms-of-service/ and its privacy policy, https://www.drift.com/privacy-policy/.

We may use Intercom, which is a chat tool that operates on our Website. Intercom also provides analytics that help us to operate and improve the Website and our business.

Intercom's services are governed by Intercom's terms of use, https://www.intercom.com/legal/terms-and-policies, and its privacy policy, https://www.intercom.com/legal/privacy.

Google ads, analytics, and other services

Google provides several different technologies to our Website in the course of serving our users. These services may include the use of cookies, which we've described elsewhere in this Privacy Policy. You may want to review the Google privacy and terms page on Advertising (https://policies.google.com/technologies/ads) to determine what options you may have to control collection and usage of your information.

Similarly, Google Analytics uses cookies and device identifiers in the course of providing its analytics. This, and other analytics software, tracks website usage (pages, forms, and files) and traffic (referring page, pages visited, and exit page) to help us understand how users use the Website. You may want to review the details on how Google Analytics collects and processes data at "How Google uses data when you use our partners' sites or apps" (https://www.google.com/policies/privacy/partners/).

We collect this information to perform any contract you may have with us and in service of our legitimate business interests.

We use analytics software to track website usage (pages, forms, and files) and traffic (referring page, pages visited, and exit page) to help us understand how users use the Website.

We use the following analytics tools:

• Clicky

• Crazy Egg

• Kissmetrics

• Mixpanel

• Open Web Analytics

• Statcounter

Each of these companies has its own privacy policy governing their use of data.

We collect this information to perform any contract you may have with us and in service of our legitimate business interests.

We use Mixpanel to track website usage (pages, forms, and files) and traffic (referring page, pages visited, and exit page) to help us understand how users use the Website. Mixpanel stores usage information and some personal data.

Mixpanel's services are governed by Mixpanel's terms of use (https://mixpanel.com/legal/terms-of-use/) and its privacy policy (https://mixpanel.com/legal/privacy-policy/).

You can opt-out of Mixpanel by following their posted instructions (https://help.mixpanel.com/hc/en-us/articles/360000679006-Managing-Personal-Information#optout-users).

We collect this information to perform any contract you may have with us and in service of our legitimate business interests.

We use the following third-party advertising services:

• Facebook Pixel

• Hubspot

• Pardot

• Marketo

• TikTok Pixel

• Snapchat Pixel

• Taboola Pixel

• Twitter Pixel

• LinkedIn Pixel

• Outbrain Pixel

Each of these companies has its own privacy policy governing their use of data.

We collect this information in service of our legitimate business interests.

Some of the advertisers on our site may use cookies and web beacons, as described above. We use the following display advertising companies:

• Google AdSense

• Bing Ads

• AdColony

• AppLovin

• Facebook Ads

Each of these companies has its own privacy policy governing their use of data.

We collect this information in service of our legitimate business interests.

We use the following email service providers:

• MailChimp

• TinyLetter

• Aweber

• MailerLite

Each of these companies has its own privacy policy governing their use of data.

We collect this information in service of our legitimate business interests.

We use the following technologies:

• Geo-location of IP addresses

• Google Maps API

Each of these companies has its own privacy policy governing their use of data.

We collect this information in service of our legitimate business interests.

We use the following payment services companies:

• Paypal

• Square

• Stripe

• izyci

Each of these companies has its own privacy policy governing their use of data.

We collect this information with your consent, to perform any contract you may have with us, and in service of our legitimate business interests.

We use Stripe to process payments made via this website. We share information with Stripe as needed to process those payments.

Stripe's services are governed by Stripe's services agreement (https://stripe.com/legal/ssa), its privacy policy (https://stripe.com/privacy), and its cookie policy (https://stripe.com/legal/cookies-policy).

We collect this information with your consent, to perform any contract you may have with us, and in service of our legitimate business interests.

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How We Use Personal Information

We collect personal information so that we can:

• Operate and improve our Website

• Operate our business

• Improve our goods and services

• Communicate with you

• Ensure compliance with law

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Operate and Improve our Website

Here are some examples of what we mean by operate and improve our Website:

• Keep the Website running

• Personalize your website experience

• Provide support and respond to questions from users and Website visitors

• Maintain security of information and data

• Address network functioning, engineering, and troubleshooting issues

• Prevent fraud

• Process payments

• Grant access to the Website

• Register user accounts

• Attribute content to the right person

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Improve our Website

• Improve, personalize, and expand our website

• Personalize experiences

• Understand and analyze how you use our website

• Learn about users’ needs

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